Questions, answered

Add dishes to your bag from the menu on our home page, tap Checkout, enter your phone number and delivery address, and pay. You get an order number and a live status page straight away.

No. We only ask for your name, phone number and address. Your details can be remembered on your own device for next time — you can switch that off at checkout.

No, there is no minimum order value.

24 hours delivery night charges extra . We take orders right up to closing time, and everything placed before then is cooked and delivered.

Yes — 10% off on orders above ₹2,000. The discount is taken off your item total at checkout automatically, so there is no code to enter. It doesn't stack with a coupon: whichever saves you more is the one we apply.

Not online yet. For a fixed time — a party or an office lunch — use the party order form or call +91 80914 29394 and we'll book it in.

UPI (Google Pay, PhonePe, Paytm and other UPI apps), debit and credit cards (Visa, Mastercard, RuPay), net banking and popular wallets. Online payments are processed by PayU.

Yes. You pay on PayU's secure, PCI-DSS compliant checkout. We never see or store your card number, CVV or UPI PIN — we only receive a confirmation that the payment went through.

If a payment fails midway, your bank or the payment gateway reverses it automatically, usually within 5–7 working days. If you'd like us to check, send your order number or transaction ID to order@thelittlebites.in.

Yes. The price you see on the menu is the price you pay for the dish. Delivery charges are shown separately before you pay.

To the areas listed on our delivery areas page around New Chandigarh. If yours isn't there, call +91 80914 29394 — we may still be able to reach you.

About 35 minutes on average from the time your order is confirmed. Rain, festivals and the dinner rush can add 10–15 minutes, and we'll call you if there's a longer delay.

Delivery costs ₹20 in most areas and is free on orders above ₹499. The exact charge for your area is shown at checkout before you pay.

Yes. After ordering you land on a status page that updates as the kitchen accepts, cooks and sends out your food. The link is in your confirmation email too, or use Track order with your order number and phone.

Yes, free of charge until the kitchen accepts it — usually within 5 minutes of ordering. Call or WhatsApp +91 80914 29394 with your order number. Once cooking has started we can't cancel, because every dish is made fresh for you. Details are in our Refund & Cancellation Policy.

We're sorry. Tell us within 2 hours of delivery with your order number and a photo, and we'll send the missing item, replace the dish or refund it.

We start the refund within 24 hours of approving it. Online payments go back to the original payment method and usually reach you in 5–7 working days (UPI is often quicker). Cash-on-delivery refunds are sent by UPI or bank transfer.

Every dish shows the green (vegetarian) or brown (non-vegetarian) food mark. Dishes with egg carry the brown mark and an "Egg" tag. Use the Veg only switch on the menu to hide everything else.

Each dish page lists its main allergens. Our kitchen handles wheat, milk, egg, soy, sesame and nuts, so we can't promise zero cross-contact. If your allergy is severe, please call us before ordering.

Usually, yes. Add a note like "less spicy" in the delivery instructions at checkout and the kitchen will tone it down wherever the recipe allows.

Yes, for 10 to 150 people. Fill in the party order form and we'll reply with a menu and a price, usually the same day.

A few hours for groups under 30. A day ahead for larger groups or a fixed delivery time.